Data Protection Officer (DPO)
To exercise any right or clarify questions about the processing of your data, contact: privacidade@adpluga.com. We respond within the applicable legal deadline (up to 15 business days under LGPD, up to 1 month under GDPR).
International transfers
When we use processors outside the EEA or Brazil (e.g. cloud, payments), we ensure transfers under EU Commission Standard Contractual Clauses (SCC) and/or guarantees under LGPD Art. 33.
Subprocessors
We maintain a public list of active subprocessors (cloud, database, transactional email, payments). The list is updated with at least 30 days notice for material changes.
Incident notification
In case of a personal data breach posing risk to data subjects, we notify the competent authority and affected subjects within applicable deadlines (72h under GDPR, reasonable time under LGPD).